Quality Bearings Online (QBOL) was founded in 2012 and has since expanded into a multi-award-winning company supplying precision bearings, engineering spares, and technologically advanced lubricants to customers in over 110 countries worldwide.
Over the years, we've onboarded 20 team members, who all bring talented and unique skill sets, ensuring we provide the highest standard of customer service to assist our customers in every way we can. Our team is full of ambitious individuals who strive for excellence and quality in everything they do, from the products we supply to the services we provide.
We're always looking for new ways to stand out from our competitors. One service we've worked extremely hard on perfecting is our super-fast delivery. We know this is important to our customers worldwide, especially when parts are needed quickly for repairs and machine maintenance. Our Warehouse team's efficiency, making sure 98% of our orders are shipped on the same day as ordering, means we can offer next-day delivery to our UK customers, 1-3 days for our USA, Canadian and European customers, and 2-4 days for rest of the world. We ensure the safety of your orders by securely packing them in our 100% recyclable, heavy-duty boxes, which are shipped with our trusted delivery partners, DHL, FedEx, and UPS.
With over 75 years of combined experience, our team is full of technical knowledge to help in any way we can. We have won multiple awards over the past 10 years of trading, proving the quality of its standards. QBOL most recently won the Feefo Platinum Trusted Service Award for the second year running. We work consistently hard to make sure our customers are happy with the services they receive from us, and this award was a tremendous recognition of our efforts. Our proudest achievement is winning the Queen's Award for Enterprise for International Trade 2022. Our team was thrilled to receive royal recognition and was officially presented with this award by the Lord Lieutenant of West Yorkshire.
We ensure that all our products are of the highest quality and are genuine. The bearing industry is surprisingly full of counterfeits and fakes, which can cause damage to both machines and consumers. To avoid this problem, we work with distributors authorised by manufacturers to source our stock, allowing us to offer full traceability of our parts. Upon request, we can happily provide our customers with certificates of conformity and analysis to verify they are receiving genuine, original products. We also advise customers to use authenticator apps if they need clarification on the genuineness of a product (see our blog regarding counterfeits). We aim to supply products of the highest calibre, and, as such, we work closely with world-leading brands to ensure we always give the best to our customers. Some of our top brands include SKF, Shell, NSK, Timken, IKO, FAG, RHP and many more.
Our QBOL values underpin everything we do and help us achieve our mission to become the number-one choice for premium bearings and auxiliary engineering products, offering the fastest and most reliable service worldwide. We pride ourselves on the array of services we offer and how flexible we can be to cater to our customers' needs and pressures. We want to provide this level of service and trust to customers worldwide to become your number-one supplier.